![]() ![]() ![]() The software is simply too dumb to be useful. HPSA, however, is nothing short of agony. Dell SupportAssist and Lenovo Vantage are two similar tools and both perform reasonably well. It is intended to be an all-in-one solution for checking warranty information, troubleshooting, and, most importantly in my opinion, software and driver updates. HP Support Assistant (HPSA) is a built-in software that comes with consumer HP desktop and laptop computers. This should lessen our reliance on the often-terrible support apps that PC makers bundle with their hardware. I’ll just quote Thurrott on why this is significant:īetter still, they are distributed through Windows Update, and hardware support apps are distributed through the Microsoft Store. The second development is that Intel has released its first Universal Windows Driver (UWD) compliant drivers. most thin and light laptops from 2017 and earlier) it is not unusual to see wsappx to consume all CPU resources. The process (wsappx) can be very resource intensive at times. Just like how iOS updates its apps on iPhones and iPads. It just happens quietly in the background without the user even knowing it. Microsoft Store by default update apps automatically. That is not the case for Microsoft Store updates. Moreover, even those classic Windows applications that do support automatic updates often requires user interaction to either initiate the update or go through the installation wizard. While it’s possible for classic Windows applications to be able to update themselves, having them in the Microsoft Store makes a more unified experience. This is great news because these OEM support software is updated regularly just as any other software, to fix bugs, add new features, etc. Lenovo Companion, and now Lenovo Vantage, has been in the Microsoft Store for a while now. HP Support Assistant still sucks, though.įirst is that Dell recently made its support software Dell SupportAssist a Microsoft Store app. We have seen some great news in this general space since I posted this article. ![]()
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